Terms of Service

1. Who these terms are between

These terms are an agreement between [LEGAL ENTITY NAME](“LaunchBeam”, “we”, “us”), registered at [REGISTERED ADDRESS], and you — the person who creates an account. If you create a workspace for a company, you confirm you are authorised to bind that company, and “you” means both you and it.

By creating an account, connecting a platform, or sending anything through LaunchBeam you accept these terms and the Privacy Policy, which forms part of them. If you do not accept them, do not use the service.

2. What LaunchBeam does

LaunchBeam is a hosted tool for planning and running a product launch. Inside a workspace you can:

• record products and launch campaigns, and generate draft copy for them with an AI model;
• connect accounts you already hold on third-party platforms (Bluesky, Mastodon, Dev.to, Hashnode, Discord, Telegram, X (Twitter), Facebook, Instagram, LinkedIn, Reddit, Product Hunt, Hacker News, Indie Hackers, TikTok, YouTube) and have LaunchBeam publish to them on your behalf, help you publish, or prepare content for you to paste in by hand — which of the three depends on what the platform's API allows;
• schedule posts, track launch-directory submissions, and record clicks on links LaunchBeam rewrites so a signup can be credited to the post that caused it;
• host a public waitlist page and a public press kit for your product, and collect email addresses through them;
• send email sequences to contacts you own, through email credentials that you supply and from a domain that you control.

We are a tool, not a promise of results. LaunchBeam does not guarantee reach, follower growth, upvotes, directory placement, press coverage, inbox delivery, or that any platform will accept a given post. Where a platform requires a human to publish, LaunchBeam says so and hands you the content instead of pretending to automate it.

3. Eligibility and your account

You must be at least 16 years old to hold an account, and old enough under the law where you live to enter into a contract — if that is 18 where you live, then it is 18. One login belongs to one person; do not share credentials.

You are responsible for everything that happens under your account and for keeping your password and any platform credentials you upload secure. Tell us at [SECURITY CONTACT ADDRESS] promptly if you believe an account has been compromised.

4. Workspaces, members and roles

Work happens inside a workspace. A workspace has one owner and can have admins and members; owners and admins can manage billing, invite people by email address, and remove them. Everything a member does in a workspace — every post published, every email sent, every platform connected — is attributed to that workspace and to the person who pays for it. Invite carefully.

How many workspaces, products, campaigns, connections, team members and active sequences a workspace may hold is set by its plan, and those limits are enforced by the server, not just hidden in the interface. Hitting a limit blocks new records; it never deletes existing ones.

5. Your content, and the licence you give us

Everything you put into LaunchBeam stays yours: product descriptions, copy you write or approve, images and videos you upload, your press kit, your testimonials, your waitlist and your contact list. We claim no ownership of any of it.

To run the service we need permission to handle it. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, back up, reproduce, transmit and adapt your content only as far as operating the service requires and only as you direct — for example: rendering your public waitlist and press-kit pages, resizing an uploaded image, truncating a draft to fit a platform's character limit, transmitting a post to a platform you connected, and delivering an email you composed. The licence covers nothing else. We do not sell your content, license it onward, or use it to train AI models.

The licence ends when you delete the content or close the workspace, other than copies sitting in backups and logs until they age out on the cycles described in the Privacy Policy.

You are responsible for having the rights to what you upload — including images, video, logos, quotes and testimonials attributed to other people.

6. AI-generated drafts

LaunchBeam sends the product and campaign details you submit to OpenAI's API to produce draft copy. The output is a suggestion. Models get facts wrong, invent details, reproduce other people's phrasing, and write things that read fine and are not true.

You are the publisher of everything that leaves the product. Read every draft before it goes out. We do not warrant that generated content is accurate, original, non-infringing, or fit for any purpose, and each plan meters how many generations a workspace may run per month.

7. Acceptable use

This section is the one that gets accounts banned when it is ignored — not ours, yours. LaunchBeam posts as you, using your credentials, from your accounts, and sends mail from your domain. Every rule that would apply if you did it by hand applies here, because you did do it by hand.

7.1 Third-party platform rules are your rules

You must comply with the terms of service, API terms, developer policies, community guidelines, automation rules and rate limits of every platform you connect, and of every launch directory you submit to. In particular, and without limiting that:

• No vote or engagement manipulation. No fake accounts, sock puppets, purchased upvotes, upvote rings, or coordinated inauthentic engagement on Product Hunt, Hacker News, Reddit, or anywhere else.
• Respect duplicate-content and self-promotion rules.Several communities restrict identical cross-posts and promotional posting; that is precisely why LaunchBeam offers assisted and manual modes for them. Using the product does not exempt you from a subreddit's rules or a forum's posting etiquette.
• Do not use LaunchBeam to evade a platform restriction, a rate limit, a suspension, or a ban.
• Only connect accounts you are entitled to use, and only publish content you are entitled to publish there.

7.2 No spam

Email sent through LaunchBeam must be mail the recipient agreed to receive. You must not:

• upload, import, or ingest addresses you did not collect yourself with a lawful basis — no purchased, rented, scraped, or harvested lists;
• send to anyone who has unsubscribed, or re-add an address that opted out of your list;
• remove, hide, disable, or break the unsubscribe link and List-Unsubscribe headers LaunchBeam attaches to marketing sends — they are added to the outgoing message and are not optional;
• misrepresent who the mail is from, use a deceptive subject line, or omit a valid postal or reply address where the law requires one;
• ignore complaints, bounces, or spam-trap signals reaching your sending domain.

You are responsible for complying with the marketing and privacy law that applies to your recipients — CAN-SPAM, CASL, the GDPR and ePrivacy/PECR rules, and their local equivalents.

7.3 Nothing unlawful or hostile

You must not use LaunchBeam to:

• publish or transmit unlawful, infringing, defamatory, deceptive, harassing, or malicious content, or malware;
• probe, scrape, overload, reverse-engineer, or interfere with the service or with another workspace's data (report anything you find to [SECURITY CONTACT ADDRESS] instead);
• circumvent plan limits, quotas, or rate limits, or resell, sublicense, or white-label the service without our written agreement.

We may refuse, delay, or stop any publish or send that we reasonably believe breaches this section, and we may act without prior notice where the risk is immediate.

8. Connecting third-party platforms

When you connect a platform you authorise LaunchBeam to store the resulting credentials (OAuth tokens, API keys, app passwords, bot tokens) encrypted, and to act on your behalf within the scopes you granted. Your relationship with each platform remains between you and them, on their terms.

Platforms change, price, restrict, and withdraw their APIs without notice, and they may suspend your account for reasons of their own. A capability that works today can stop working tomorrow through no act of ours; revoking LaunchBeam's access on the platform will break the connection immediately. We are not liable for a platform's decisions, outages, or enforcement action against your account, and the availability of any given platform is not part of what you are buying.

Which platforms a workspace may use depends on its plan, and some platforms are supported only as a prepared export that you publish yourself, because their API does not permit posting on your behalf. On the free trial, X (Twitter) cannot be used at all.

9. Sending email

LaunchBeam does not lend you its sending reputation. Mail to your audience leaves through credentials you supply — your own SMTP server or your own email-provider API key — from a domain you control, or it does not leave at all. That means deliverability, domain reputation, SPF/DKIM/DMARC alignment, bounce handling and complaint handling are yours, and so is any suspension your provider imposes.

Most plans cap how many sequence emails a workspace may send per day: Free Trial 20/day, Starter 500/day and Pro 5,000/day. Scale carries no daily ceiling from us. Where a cap applies it is a ceiling we enforce, not an entitlement, and where none applies your own provider's limits still do — they are usually lower on a new domain.

10. Your subscribers, and data protection roles

For the waitlist signups and email contacts you collect through LaunchBeam, you are the data controller and we are your processor. You decide who is on the list and why; we process those records on your instructions to operate the features you switched on.

That means you must have a lawful basis for collecting each address, publish your own privacy notice to the people you collect from, honour their rights, and answer their requests. If you need a data processing agreement, ask at [PRIVACY CONTACT ADDRESS]. What we do with subscriber data, and what we refuse to do with it, is set out in the Privacy Policy.

11. Plans, trials, billing and cancellation

Payments are processed by Stripe. We never receive or store your card number. Prices are in US dollars and exclude any tax that applies to you.

11.1 Free trial

New workspaces start on a free trial: 14 days to explore. Then locked to read-only until you pick a plan. No card is required, and there is nothing to cancel — when the trial ends the workspace keeps its data but stops accepting new work until a plan is chosen.

11.2 Paid plans

• Starter — $19 per month, or $190 per year. For solo founders shipping their first launches.
• Pro — $49 per month, or $490 per year. For teams running serious multi-channel launches.
• Scale — $149 per month, or $1490 per year. Priority generation, the highest limits on the platform, and room for a team.

Subscriptions are charged in advance for the period you choose — monthly or, for annual plans, twelve months up front — and renew automatically at the then-current price until cancelled. Changing plans mid-period is prorated by Stripe. We will give notice by email before a price change affects a renewal.

11.3 Cancelling and refunds

You can cancel at any time from billing settings. Cancellation takes effect at the end of the period you have already paid for; the workspace keeps its plan until then and is not charged again. We do not refund part-used periods, except where the law gives you a refund or withdrawal right — statutory rights, including EU and UK consumer withdrawal rights where they apply, are unaffected by anything here.

11.4 Failed payments

If a charge fails, Stripe retries it. If it keeps failing we may downgrade the workspace to read-only or suspend it until the balance is settled. Your data is not deleted for non-payment without notice.

12. Availability and changes to the service

LaunchBeam is provided on a self-serve basis with no uptime commitment and no service-level agreement. We take the service down for maintenance, ship changes continuously, and may add, alter, or withdraw features — including a platform connector whose API we lose. Features labelled beta or experimental may break or disappear.

13. Disclaimers

Except as these terms expressly state, the service is provided “as is” and “as available”, and we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, that scheduled posts will publish, that emails will reach an inbox, that AI output will be accurate, or that any launch will succeed.

14. Limitation of liability

To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost goodwill, lost data, or the cost of substitute services — even if warned they were possible.

Our total aggregate liability arising out of or relating to the service is limited to the greater of the fees you paid us in the twelve months before the event giving rise to the claim, and [LIABILITY FLOOR AMOUNT].

Nothing in these terms limits liability that cannot lawfully be limited — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or under any non-excludable consumer guarantee.

15. Indemnity

You will defend and indemnify us against third-party claims, and the resulting losses, damages, and reasonable legal costs, arising from: your content; anything published or sent through your workspace; your use of a third-party platform's API or a launch directory; a claim by one of your own subscribers or contacts; and your breach of these terms or of applicable law.

16. Suspension and termination

You may stop using LaunchBeam and cancel at any time. We may suspend or terminate a workspace if you materially breach these terms, if payment fails and is not cured, if we are required to by law, or if continuing exposes us or a third party to real risk — spam, abuse complaints, platform enforcement, or illegality. We will give notice and a chance to fix the problem where it is practical to do so, and may act immediately where it is not.

On termination your access ends and your data is deleted on the schedule in the Privacy Policy. Export anything you want to keep first — waitlist entries and email contacts can be exported to CSV from the dashboard at any time.

17. Changes to these terms

We may update these terms. The current version always lives at this URL with its effective date at the top, and we will email workspace owners before a material change takes effect. Continuing to use the service after that date means you accept the new version; if you do not, cancel.

18. Governing law and disputes

These terms are governed by the law of [GOVERNING LAW JURISDICTION], and the courts of [COURTS / VENUE] have exclusive jurisdiction — except that, if you are a consumer, you keep any right you have to bring proceedings in the courts of your own country of residence and to rely on your local consumer protection law.

Talk to us first. Most disputes are a misunderstanding and an email fixes them.

19. The rest

• These terms and the Privacy Policy are the entire agreement between us about the service, and replace any earlier understanding.
• If a provision is unenforceable, the rest stays in force and that provision is read down to the minimum change needed to make it valid.
• Not enforcing a right straight away is not a waiver of it.
• You may not assign these terms without our consent; we may assign them to a successor in connection with a merger, acquisition, or sale of assets.
• Neither party is liable for a failure caused by events outside its reasonable control.
• Notices to you go to the email address on the workspace owner's account; notices to us go to [LEGAL CONTACT ADDRESS].

20. Contact

[LEGAL ENTITY NAME], [REGISTERED ADDRESS]. Questions about these terms: [LEGAL CONTACT ADDRESS]. Privacy questions: [PRIVACY CONTACT ADDRESS]. Security reports: [SECURITY CONTACT ADDRESS].